Question 1

What is Commently?

Accepted Answer

Commently is a brand signal platform that reads every comment, mention and conversation across social and turns the noise into board-ready intelligence — sentiment, emerging themes, risk and the voices shaping your audience.

Question 2

How does Commently measure sentiment?

Accepted Answer

Commently classifies every comment as positive, neutral or negative with language- and category-calibrated models, then surfaces shifts at the post, campaign and brand level — no averaged-away nuance.

Question 3

Which surfaces does Commently cover?

Accepted Answer

Commently reads comments, mentions and conversation from Instagram, TikTok and YouTube, with web mentions and news layered into the same signal view.

Question 4

How do I get access to Commently?

Accepted Answer

Access is granted in small batches. Request access through the contact form and the Commently team will respond within one business day to schedule onboarding.